Your Licence Key and Trading Account
Where to find your key, which trading account it runs on, and how to move it to a new account.
Your licence key unlocks the EA, and it runs on a specific trading account. This guide explains both.
Finding your key
Your key looks like FXN-XXXXX-XXXXX-XXXXX. You can find it:
- On the order confirmation page straight after checkout.
- In the licence email.
- In My Account > My Licences, with a Copy button.
Use the Copy button
Typing the key by hand is the most common reason for “that licence key was not recognised”. The Copy button in My Licences avoids it.
Which trading account it runs on
- On the product page, before you buy, you enter your MT4 or MT5 account number – the login number from your broker, 5 to 12 digits, not your email.
- If you did not enter one, the first account that runs the EA becomes the licensed account.
- Most licences run on one account. Some sellers allow more; My Licences shows “Accounts allowed” when that is the case.
Moving to a different trading account
If you change broker or open a new account:
- Go to My Account > My Licences.
- On the licence, open Move to a different trading account.
- Enter the new account number and click Move licence.
- Restart the EA on the new account.
Moving stops the licence on the old account straight away. Each seller sets how often a licence can be moved – usually once every 30 days. If the move form is not shown, the seller handles moves through support.
Frequently asked questions
Can I use my licence on a demo account and a live account?
Only if the seller allows more than one account per licence. Otherwise move the licence when you switch.
I entered the wrong account number when I bought it.
Use Move to a different trading account, or contact support with your order number.