Last Updated: 20/02/2025

  1. Introduction
    Welcome to FXNook! These Terms & Conditions (“Terms”) govern your use of FXNook, including all digital product purchases. By accessing and using our website, you agree to these Terms. If you do not agree, please do not proceed with any purchases.
  2. Digital Products & License Agreement
    2.1. FXNook provides MetaTrader 4 (MT4) and MetaTrader 5 (MT5) Expert Advisors (EAs), indicators, and scripts.

2.2. All purchases include a single-use license, bound to the buyer’s registered MetaTrader account(s).

2.3. No physical product is shipped; all deliveries are electronic.

2.4. Upon purchase, the product is delivered in EX4/EX5 format, and the license activation is final. Once activated, it cannot be transferred, modified, or refunded except under Section 3.1.

  1. Refund Policy (7-Day Limited Refunds for Errors or Misrepresentation)
    3.1. Refunds Are Only Available If:
    ✅ The file does not work due to a technical issue that the seller cannot fix.
    ✅ The product contains an error that prevents normal use, and the seller fails to resolve it.
    ✅ The delivered product does not match the product description as listed on FXNook.

3.2. How to Request a Refund
1️⃣ Contact the Seller First

Buyers must contact the seller via FXNook’s messaging system within 7 days of purchase to report any issue.
The seller must respond within 3 business days to resolve the issue.
2️⃣ Escalation to FXNook Support

If the seller does not respond or resolve the issue, the buyer may open a Seller Dispute on FXNook.
FXNook’s Support Team will review the case and, if the claim is valid, provide a refund.
3.3. Refunds Will NOT Be Issued For:
❌ Buyer’s remorse or accidental purchases.
❌ Dissatisfaction with trading results—performance depends on market conditions.
❌ Failure to follow setup instructions or licensing terms.
❌ Broker-related issues outside FXNook’s control.

3.4. Chargeback Protection & Fraud Prevention
🚨 Unauthorized chargebacks will result in:

Permanent account suspension
License revocation
Blacklist from future purchases
Legal action & reporting to payment fraud databases

  1. Trading Risks & Disclaimer
    4.1. FXNook provides trading tools, not financial advice. Purchasing our products does not guarantee profits.

4.2. Trading involves significant risk. You acknowledge that FXNook is not responsible for any financial losses.

4.3. FXNook is not liable for:

Software bugs, broker execution delays, or market volatility.
Any damages resulting from product use.

  1. Intellectual Property & License Restrictions
    5.1. Copyright Protection

All FXNook products are intellectual property and protected under copyright laws.
Unauthorized resale, sharing, or redistribution of our products is strictly prohibited.
5.2. Violations of these terms may result in legal action and account suspension.

  1. Tax Compliance (Global Buyers: UK, EU, US, Canada, Australia)
    6.1. VAT (Value Added Tax)

Prices may include applicable VAT based on your location.
EU customers are subject to EU Digital Services VAT rules.
6.2. US Tax Compliance

Purchases are subject to local sales tax based on your state.
Buyers are responsible for reporting applicable taxes.
6.3. Canada & Australia Tax Compliance

Canadian GST/HST and Australian GST may apply.

  1. Amendments to Terms
    FXNook reserves the right to update these Terms at any time. Continued use of our services constitutes acceptance of any revisions.
  2. Contact Information
    📧 Email: support@fxnook.com
    🌐 Website: www.fxnook.com

✅ Additional Legal Protection
Before checkout, include a mandatory agreement checkbox:

“I confirm that I am purchasing a digital product, which is non-refundable except for issues stated in the Refund Policy (Section 3). I understand that refunds are not available for trading performance, user error, or broker-related issues.”

This keeps your refund policy legally compliant while only allowing refunds in rare cases. Let me know if you want further refinements! 🚀